Troubleshooting
GenIE-Sys can easily be installed without an effort. Unfortunately, there is always space for problems due to multiple server setups and PHP versions. In this section, we try to answer the most frequent issues in order to install GenIE-Sys as effortless as possible. Please send us an email if you still get trouble with installation or updates: contact@geniesys.org
Running from Command Line
If you want to use PHP’s built-in server (not recommended), just use the following lines to install GenIE-Sys. This is only for the initial test installation, in order to make a fully functional website you have to install Webserver packages such as MAMP or LAMP.
You should now be able to access GenIE-Sys at: http://localhost:3000
in your browser.
Sub-folder permissions
The Webserver runs in a different group than your user account on most servers. Following subfolder permissions will necessary to grant write access from GenIE-Sys.:
Please make sure that the root folder is also readable by the webserver.
Broken subpages
Whenever you have problems(can not open or a server error) with subpages, you can try the following steps.
Make sure that the .htaccess file is present inside GenIE-Sys folder.
mod_rewrite should be enabled on your server.
You need to check the .htaccess. You can test this by adding some extra characters into your .htaccess. If this cause an “Internal Server Error”, the file gets loaded. Otherwise, you need to enable AllowOverride all in your Web server configuration file. An example of
GenIE-Sys/.htaccess
the file is shown below.
Please make sure that you are using PHP 5.4 or higher.
Example input files
head input/example.gff3
head annotation_file.txt
Updates
Manual updates
GenIE-Sys can be updated manually using the latest ZIP file from GitHub. Please backup your older version of geniesys/plugins/settings.php
and geniesys/genie_files
before you do the latest update. First, unzip the genie.zip file from your download folder and move into the Web Server server. Finally copy the geniesys/plugins/settings.php
and geniesys/genie_files
into the latest version of GenIE-Sys.
Updates using Git
Here is the easy way to update GenIE-Sys using git submodules:
Browse extentions
There are some browser extentions which can cause problems to the GenIE-Sys and plugins. We suggest you to test the GenIE-Sys with private mode browser (incognito mode) without any extentions or plugins installed.
Enable read/write for MySQL installed via MAMP (on Mac):
open "MAMP" use spotlight
click "Stop Servers"
edit ~/.my.cnf (using vi or your favourite editor) and add the following lines:
$ vi ~/.my.cnf
click "Start Servers" (in MAMP window)
More problems?
Please contact us:contact@geniecms.org
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